WorkFlow Software System (WFS)

How the WorkFlow Software System Works*:

Tension’s WorkFlow Software System consists of:

TPS Server(s)

• Houses data in a Microsoft SQL Server for processing by the back-end system.
• Contains status and logging information for each workstation.
• Runs interface software to accommodate communication to and from the customer’s front-end software.

Command Center Workstation

• Presents overall system information (performance metrics, reports generation, system status).
• Allows processing of exceptions.
• Individual order pick tickets are printed and put into totes.

Manual Dispensing and Labeling Workstation

• Picking of drug NDCs and related items as needed into the individual order totes.
• Items are displayed on screen and picked, labeled and scanned for accuracy.

Pharmacist Verification Workstation

• Requires that a pharmacist scans each item in the order to verify that it meets the pharmacist’s requirements.
• Informs operator/technician where to place the completed tote for transfer to the packaging workstation.

Packaging Workstation

• Displays the items in the order to the operator/technician.
• Requires that an operator scan each item as they place the items into the package.
• Prints documentation for items as they are scanned and requires scan of documentation for verification.
• Prints license plate number label or shipping label and applies it to the bag or carton.
• 3-point verification: barcode on patient prescription label, patient literature packet and shipping label must match to process the order and to pack out.
• Informs operator/technician where to place completed package for transfer to the manifesting workstation.

Manifest Workstation

• Interfaces with shipping software to provide the necessary data to retrieve a shipping or delivery label.

*Workflows are determined by pharmacy operations, need and design and may vary. Consult an expert at Tension for a workflow to drive efficiency in your pharmacy.