Operator-friendly User Interfaces

User interfaces designed to reduce training efforts, increase throughput, and eliminate mistakes.
Customizable

This back-end workflow software system can be modified to fit your unique workflows.
Intelligent Induction

Intelligent order monitoring determines the best processing method for each item dispensed.
Performance Guided Workflow

The entire workflow is designed to get optimal performance from start to finish.
How the WorkFlow Software System Works*:
Tension’s WorkFlow Software System consists of:
TPS Server(s)
- Houses data in a Microsoft SQL Server for processing by the back-end system.
- Contains status and logging information for each workstation.
- Runs interface software to accommodate communication to and from the customer’s front-end software.
Command Center Workstation
- Presents overall system information (performance metrics, reports generation, system status).
- Allows processing of exceptions.
- Individual order pick tickets are printed and put into totes.
Manual Dispensing and Labeling Workstation
- Picking of drug NDCs and related items as needed into the individual order totes.
- Items are displayed on screen and picked, labeled and scanned for accuracy.
Pharmacist Verification Workstation
- Requires that a pharmacist scans each item in the order to verify that it meets the pharmacist’s
requirements.
- Informs operator/technician where to place the completed tote for transfer to the packaging workstation.
Packaging Workstation
- Displays the items in the order to the operator/technician.
- Requires that an operator scan each item as they place the items into the package.
- Prints documentation for items as they are scanned and requires scan of documentation for verification.
- Prints license plate number label or shipping label and applies it to the bag or carton.
- 3-point verification: barcode on patient prescription label, patient literature packet and shipping label
must match to process the order and to pack out.
- Informs operator/technician where to place completed package for transfer to the manifesting workstation.
Manifest Workstation
- Interfaces with shipping software to provide the necessary data to retrieve a shipping or delivery label.
*Workflows are determined by pharmacy operations, need and design and may vary. Consult an expert at Tension for a workflow to drive efficiency in your
pharmacy.
