Our relationship does not end after installation. Tension’s sales and support team remain committed to your success throughout the life of your product or contract. Standard and premium customer service plans are available to meet your ongoing needs for support. Tension’s options let you select a maintenance plan that works for you.
Provided for your team’s reference throughout the machine’s lifetime. In some cases, training manuals are accessible through the system’s HMI.
In addition to the training provided to your staff and the support delivered by an ongoing service agreement, Tension warranties your system. Tension has the industry’s best warranty, covering the system for 365 days on non-wear parts and labor.